AI Game Generator (“we”, “us”, “our”) transforms short prompts into playable HTML5 games and supplies tooling for payments, analytics, and localisation. This Privacy Policy explains how we collect, use, store, and safeguard information when you interact with ai-game-generator.com, our APIs, dashboards, and related services (collectively, the “Services”).
By using the Services you agree to the practices described here. If you do not agree, please discontinue use immediately.
Information We Collect
We collect the minimum data required to deliver and improve the AI Game Generator experience.
1. Account & Profile Data
Name, email address, password hash, locale, and organisation details supplied during sign-up.
OAuth identifiers when you connect third-party login providers (e.g. Google).
2. Billing & Credits
Payment method tokens, billing address, VAT/tax details, and transaction history when you purchase credit packs or subscriptions.
Credit usage, game generation counts, and balance adjustments.
3. Gameplay & Content
Prompts, AI intent analysis results, and generated HTML5 game files stored in your project workspace.
Metadata about presets and prebuilt games you launch.
4. Usage Analytics
Feature interactions, timestamps, navigation paths, and query performance captured to optimise the Services.
Limited crash/error reports, including stack traces and environment details.
5. Device & Technical Data
IP address, browser user agent, operating system, device identifiers, language preferences, and cookie data.
Request headers routed through AI model providers or hosting partners.
6. Support & Communications
Messages you send via email, Discord, or in-app chat, plus attachments necessary to resolve issues.
We do not knowingly collect information from children under 13 (or the relevant minimum age in your region). If you believe we hold data about a child, contact us and we will delete it promptly.
How We Use Your Information
We process information to:
Authenticate logins, secure your workspace, and personalise the dashboard.
Generate games, run AI intent analysis, store revision history, and deliver downloads.
Process payments, issue invoices, manage credit balances, and detect fraud.
Provide customer support, respond to requests, and send service-related notices.
Improve features, develop new presets, and conduct UX research.
Monitor uptime, debug issues, and maintain platform security.
Comply with legal obligations, enforce our Terms of Service, and protect our community.
We rely on different legal bases depending on the activity, including performance of a contract, legitimate interest, legal compliance, and consent (e.g. marketing emails).
Cookies and Similar Technologies
We use essential cookies for authentication and session management. Optional analytics or marketing cookies will be disclosed with opt-in controls where legally required. You can manage cookies through your browser settings, though disabling them may limit functionality.
Data Sharing and Processors
We never sell personal data. We share limited information with trusted subprocessors who help operate AI Game Generator, each bound by confidentiality and data processing agreements:
Infrastructure & Hosting: Vercel, Cloudflare, Supabase, AWS, or similar providers.
AI Model Vendors: Our managed inference stack and, when you explicitly configure them, any compatible third-party providers you connect. We are not affiliated with those providers.
Payments & Billing: Creem (current payment provider); future processors will be added to this list when they go live.
Analytics & Monitoring: Plausible, Logtail, Sentry (with IP anonymisation where possible).
Communications: Resend or email providers for transactional notices.
We may disclose information when required by law, to enforce agreements, or to protect rights, property, and safety.
International Transfers
We operate globally and may transfer data to countries with different data protection standards. When we do, we rely on approved safeguards such as Standard Contractual Clauses or equivalent mechanisms.
Data Retention
Account data and billing records are retained while you maintain an active account and for up to 7 years afterwards to meet tax and regulatory obligations.
Generated games, prompts, and logs are retained for as long as your workspace is active; you can delete them manually at any time.
Support tickets and analytics data are kept for as long as necessary to provide the Services and improve functionality.
When retention periods end, we securely delete or anonymise data.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access, rectify, or delete your personal data.
Export data in a portable format.
Object to or restrict certain processing.
Withdraw consent for non-essential communications.
Lodge a complaint with your local data protection authority.
Submit requests by emailing [email protected]. We will respond within the statutory timeframe.
Security
We implement industry-standard measures, including encryption in transit and at rest, role-based access controls, logging, and regular security reviews. Despite our efforts, no method is 100% secure; please use strong passwords, enable MFA, and contact us immediately if you suspect unauthorised access.
Third-Party Links
Our Services may link to third-party sites or embed external games. We are not responsible for the privacy practices of those properties. Review their policies before providing information.
Changes to This Policy
We will update this policy to reflect technical, legal, or business changes. Material updates will be announced via email or dashboard notifications. Continued use of the Services after the effective date constitutes acceptance.
Contact Us
For privacy questions, requests, or incident reports, reach us at: